NeoAssist.com S/A
Luana Gramms Martin is a seasoned Product Manager with experience in leading product development and digital transformation initiatives across multiple companies. Currently at NeoAssist (now Neo), Luana focuses on expanding business opportunities through AI-driven solutions, overseeing the product lifecycle from discovery to market launch. Previous roles include managing automation and mobile squads at OmniChat, leading product teams at Ideia no Ar, and implementing an innovative e-commerce project at Cooper. With a solid educational background in Information Technology and certifications in marketing, database management, and graphic design, Luana combines technical expertise with a strong emphasis on enhancing user experience and operational efficiency.
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NeoAssist.com S/A
Somos uma empresa focada em ajudar você a atender seus clientes em todos os canais disponíveis, para ajudar você a entregar uma experiência fantástica, surpreendendo e satisfazendo seu cliente. Seja nas redes sociais, por telefone, e-mail, chat, autoatendimento 24h ou na sua base de conhecimento, nós estamos aqui para ajudar você a maximizar sua eficiência e a fidelizar seus clientes. Principais clientes: Submarino, Sephora, Sky, FNAC, WalMart, Giuliana Flores, Netshoes, Wine, Compra Fácil, Corpo Perfeito, Passarela, FastShop, Alelo, Ultrafarma, Blockbuster, Droga Raia, Minha Vida, OQVestir, iCarros, Di Santinni, ViajaNet e Lojas MM, Netfarma, Marisa, BCR, Authentic Feet, Shutz, Ricardo Eletro e Ri Happy.