Marcus Allen began their work experience as a Customer Service Advocate at usa 800 in 2006. Marcus then became a Customer Service Trainer at the same company before transitioning to roles at LocalLaunch!. At LocalLaunch!, Marcus served as a Customer Service Representative and later as a Customer Service Manager. In 2008, they joined J S Paluch as a Product Support Representative. From 2011 to 2018, Marcus worked at SAP Fieldglass, where they held various roles, including Help Desk Specialist, Application Specialist, Application Analyst, and QA Analyst. In 2018, they joined CityBase, Inc as a Quality Assurance Engineer. Marcus then worked at Articulate as a Quality Assurance Engineer and progressed to the role of Senior Quality Assurance Engineer. Marcus is currently working as a Lead QA Engineer at Direct ChassisLink Inc. (DCLI) since 2023.
Marcus Allen attended Devry University in 2005, where they studied Business Administration and Management, General. Marcus did not obtain a degree during their time there. Prior to that, from 2002 to 2003, Marcus attended The University of Southern Mississippi, focusing on Computer Science. Alongside their formal education, Marcus obtained a certification in "Cypress: Web Automation Testing from Zero to Hero" from Udemy in March 2023.
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Direct ChassisLink Inc. (DCLI)
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Direct ChassisLink, Inc. (DCLI) was originally formed in 1988 as Maersk Container Service Company (MCSC), a maintenance and repair organization responsible for repairing containers, chassis, and refrigeration unit generator sets. In the late 1990’s the group was reorganized to accommodate an ever growing fleet of chassis and containers under thename Maersk Equipment Service Company (MESC).In 2007 with the continued growth of the chassis fleet, Maersk shifted container and refrigerator unit related repairs to another division and MESC became focused solely on chassis maintenance and leasing.In 2009 Maersk determined to divest itself of its chassis interests and MESC began using the DCLI brand and actively marketing chassis on a fee per day basis to motor carriers.